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I brought my car in for service and was greeted by Erin. She remembered me from my call a week earlier when I set up the appointment. That was impressive. She guided me through the check in process and kept me updated while work was being completed. Lastly, she delivered unpleasant news about my car with empathy. I appreciated that. Overall, Erin did a nice job and I found her personable and knowledgeable.
This was probably the best and smoothest vehicle purchase I've ever had. I received a great price on both my trade and the new vehicle. Additionally, I was given a great rate for financing the new vehicle. Blake answered all of my questions and made the process extremely smooth.
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Leave Facebook ReviewThank you for choosing Napleton Ford Columbus! Your trust in us means everything, and we look forward to serving you and your family for years to come.
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